Privacy Policy
Last updated: January 20, 2025
This Privacy Policy describes how Farskelod ("we," "us," or "our") collects, uses, and shares information about you when you access or use our website at farskelod.com and any related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide Directly
- Contact information such as your name and email address when you fill out forms or contact us
- Messages, feedback, or inquiries you send to us via email or messaging platforms
- Any other information you choose to provide when interacting with the Service
1.2 Information Collected Automatically
- Log data including your IP address, browser type, operating system, referring URLs, and pages visited
- Device information such as hardware model, operating system version, and unique device identifiers
- Usage data including the date and time of your visit, time spent on pages, and navigation paths
- Cookies and similar tracking technologies as described in Section 5
1.3 Information from Third Parties
- Analytics providers may supply aggregated data about how users interact with the Service
- We may receive information if you contact us through third-party messaging platforms such as WhatsApp or Telegram
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Service
- To respond to your inquiries, comments, and requests
- To send you updates, newsletters, or other communications if you have opted in to receive them
- To monitor and analyze usage patterns and trends to enhance user experience
- To detect, investigate, and prevent fraudulent transactions and other illegal activities
- To comply with applicable legal obligations
- To enforce our terms and protect the rights and safety of Farskelod and its users
3. Legal Basis for Processing
We process your personal information on the following legal grounds:
- Consent: Where you have given us clear consent to process your information for a specific purpose
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights
- Legal obligation: Where processing is necessary for compliance with a legal obligation
- Contractual necessity: Where processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: We may share information with third-party vendors and service providers that perform services on our behalf, such as hosting, analytics, and email delivery, subject to confidentiality obligations
- Business transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction
- Legal requirements: We may disclose information if required to do so by law or in response to valid legal process
- Protection of rights: We may disclose information where we believe it is necessary to protect the rights, property, or safety of Farskelod, our users, or the public
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activity on the Service. Cookies are small data files stored on your device.
5.1 Types of Cookies We Use
- Essential cookies: Necessary for the Service to function properly
- Analytics cookies: Help us understand how visitors interact with the Service by collecting and reporting information anonymously
- Preference cookies: Enable the Service to remember information that changes the way it behaves or looks
5.2 Your Cookie Choices
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Service may not function properly. You can also opt out of certain third-party analytics by visiting the relevant opt-out pages provided by those services.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
7. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: The right to request a copy of the personal information we hold about you
- Correction: The right to request correction of inaccurate or incomplete information
- Deletion: The right to request that we delete your personal information under certain circumstances
- Restriction: The right to request that we restrict the processing of your information
- Portability: The right to receive your information in a structured, commonly used, and machine-readable format
- Objection: The right to object to processing based on our legitimate interests
- Withdrawal of consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us using the details provided in Section 11. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
9. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you believe we may have collected information from a child under 13, please contact us immediately.
10. Links to Third-Party Sites
The Service may contain links to third-party websites, applications, or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using any of the following methods:
- Email: info@farskelod.com
- WhatsApp: https://wa.me/380462954384
- Telegram: https://t.me/+380462954384
- Website: farskelod.com
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after any changes constitutes your acceptance of the revised policy.
